Dear customers, partners and friends,
As 2020 draws to a close I’ll not mention what an extraordinarily challenging year it was. There have been and still are, tremendous heartache, loss and difficulties we’ve not experienced before.
I want to reflect on a few other observations.
We went from colleagues, customers, suppliers or vendors to human beings.
We saw kids walking in meetings with a mozzy bite, we saw dogs jumping into laps of ‘C-suite’ people, and we were invited into people’s living rooms to see a different, real side of them (“that picture, is that you with Bono?!”).
As we were all confined to screens and headsets, the playing field became level. The concept of location, and time, became less relevant and we learned how silly ‘us and them’ really is.
Once it was possible again, we also learned the value of face-to-face conversations and connections, and as a result, developed better and more flexible working arrangements that focus on what suits people instead of wearing a corporate straightjacket that tradition dictated for too long.
Maybe most importantly, we finally learned to trust. It turned out people actually do the right things, even if they’re not under close and constant supervision…
As for Optimate, for all the reasons above and more, this was a year of tremendous growth. As an incoming Executive Team, in a restructuring organisation, we developed well beyond our wildest expectations.
We were able to attract incredibly talented people across all Practices, in addition to the fantastic team that already makes up Optimate. In parallel our capability in Pune, India went live and has been a fantastic addition to our organisation and experience from day one.
Our team is the core of what we are, and we have proven it will allow us to provide service and build partnerships better than ever before. We cannot wait to continue the fantastic collaboration with our existing customers, as well as expand to new customers and industries in 2021.
In the spirit of our humanised business community, and on behalf of the Optimate Board, Executive Team, and all our people, I would like to wish you all a very happy and safe Christmas and a prosperous 2021. We’re ready!